Use this contact page to direct any and all concerns, questions, or suggestions to our staff. Use this page to find the correct department to submit your comments.
Selecting the right bonsai tools is sometimes tricky. We provide our customers with a variety of help from the correct personnel capable to bringing you a successful experience to our site and our shopping service. Please review the below methods of contacting us; we look forward to assisting you with your needs:
For assistance with any problems with your orders, please contact order-help@bonsai-tools.com.
If you need assistance with any technical or website related problems, including the shopping cart, please contact support@bonsai-tools.com.
Any issues regarding your bonsai tools or bonsai supplies, including bonsai soil and bonsai wire questions or concerns, please contact tool-guy@bonsai-tools.com.
If you have a question or concern regarding your bonsai trees in general, please email bonsai-tree@bonsai-tools.com.
Do you have a suggestion for our company or website? We would love to hear it at suggestion@bonsai-tools.com.
Wholesale opportunities should be directed to wholesale@bonsai-tools.com.
If email does not suffice, we welcome written letters. Please send any written letters to the following address:
Penjing Iron Works, Inc.
5596 NW 161 Street
Miami, FL 33014
5596 NW 161 Street
Miami, FL 33014
